Description:
Investor Due Diligence:
- AML screening to ensure investor compliance with money laundering
- All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.)
- Collection and Identification of Beneficial Owners and Shareholders
- Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)
- PEP identification and Reporting
Registration And Static Data
- Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program.
- Distribute Investor Communications/ mailings via manual email, portal or system generated
Dealing & Cash
- Receive and Process Subscriptions, Redemptions, Transfers, and Switches
- Approve bank information for wires
- Match money received to money in the bank
Reconciliations
- Reconcile money movements related to subscriptions, redemptions, switches and distribution
- Investigate reconciliation breaks
- Chase for missing monies related to partial or unsettled payments
- Ensure custodians/ distributors are all reconciled by the end of each month
Reporting
- Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Café)
- Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows
- Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/ Investment Managers
- Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more
- Family Office reporting: Updating FO investor accounts
Tax, FATCA/CRS
- Collection of relevant FATCA/CRS forms
- TIN and GIIN verification
- Tax declaration collection
- Defining tax status of every investor in system
The Role & Key Responsibilities
- Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.
- Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls
- Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage
- Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.
- Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed
- Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.
- Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met
- Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV
- Responsible for Fund audits in relation to any TA related PBC requirements
- Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.
- Possess good email etiquettes as the candidate will be communicating with the investors and clients
- Confident in communicating with investors and handle any situations that arise in line with Apex’s policies
- Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.
- Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.
- Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.
- Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.
Skills Required
- 5-7 years of experience with a minimum of 3 years’ experience in Transfer Agency role