Account Manager

Description:

• Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.
• Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it’s an internal hire) and adhere to these established policies, procedure and controls
• Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage
• Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.
• Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed
• Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.
• Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met
• Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV
• Responsible for Fund audits in relation to any TA related PBC requirements
• Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.
• Possess good email etiquettes as the candidate will be communicating with the investors and clients
• Confident in communicating with investors and handle any situations that arise in line with Apex’s policies
• Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.
• Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes.
• Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and follow through.
• Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.