Description:
About the Role:
We’re on the lookout for a highly organized, detail-oriented, and proactive Administrative Coordinator to take charge of client accounts, invoicing, order management, and customer service. You’ll work closely with the operations team and ensure smooth office operations while reporting to the Head of Sales.
Your Key Responsibilities:
- Monitor and follow up on payments to keep client accounts on track.
- Prepare and send statements of accounts and invoices with precision.
- Coordinate orders and deliveries to meet customer expectations.
- Keep our CRM system updated with the latest client interactions and sales.
- Deliver outstanding customer service to both business and private clients.
- Report and assist in resolving any technical issues with devices.
- Provide regular updates to the Head of Sales on key metrics and concerns.
- Support general office administration and handle ad hoc tasks with ease.
What We’re Looking For:
- Proven experience in office administration or a related role.
- Strong organizational and multitasking skills.
- Excellent communication skills in English (written and verbal).
- Proficiency in Microsoft Office Suite; CRM experience is a plus.
- Detail-oriented with strong problem-solving abilities.
- Experience in hospitality or e-commerce is an advantage.
Why Join Us?
- Be part of a dynamic and fast-growing company making waves in the hospitality industry.
- Work in a supportive and collaborative team environment.
- Enjoy competitive compensation and opportunities for career growth.
- Ready to elevate your career? Apply now and become an integral part of PVG – OOKA’s journey!