Description:
As the Sr. Channel Account Manager – Middle East and Africa, you will be responsible for maintaining and building a network of channel partners and selling our market leading software program, through them, to institutions across the country - including hospitals, medical schools and/or other identified market segments. Besides developing and growing the network of channel partners, you will be responsible for coordinating and monitoring the sales activities & sales pipeline to ensure desired business results and the commercial success of the channel partner program in your assigned region.
Responsibilities
- Manage the entire channel program in MEA region to ensure consistency and compliance while adding and improving processes and methods in how channel partners are identified, on-boarded, certified and managed, as needed or appropriate.
- Establish short and long-term revenue goals for the channel partners, and provide the relevant support to achieve those goals.
- Manage and review channel partners opportunities, pipeline and forecasting in your assigned region.
- Work in close cooperation with International Sales, Finance, Marketing, Training, Sales Operations and the channel partner community for all channel partner program-related activities in your assigned region.
- Continually, and proactively develop and maintain excellent business relationships with potential, and existing channel partners.
- Identify channel partners’ challenges/problems and suggest & initialize the proper processes to address these challenges.
- Coordinate with the training team to ensure effective training, and certification, of our channel partners’ dedicated sales force and support ongoing training programs.
- Assist with demand generation activities by developing strategies and executing campaigns in tandem with, and in addition to international sales and marketing objectives.
- Continuously improve the efficiency and effectiveness of the Channel Partner program
Requirements
- Educated to degree level, or equivalent
- Strong track record of sales delivery & experience gained in international partner/channel management
- Healthcare Information technology experienced desired, but not essential
- Proven ability to build long-term relationships
- Ability to develop a strong understanding of customer and partner needs, objectives, and strategy
- Experience with contracts and legal agreements
- Ability to work independently and achieve goals with minimal supervision
- Excellent knowledge of Microsoft Office produces – Word, Excel and PowerPoint
- Experienced, and proficient in using CRM systems such as Salesforce.com
- Business fluent in English, French and Arabic. Knowledge of other regional languages would be helpful.
- Location Dubai, UAE.