Description:
Hiring Application Support Specialist – Swift
Location: Dubai
- 5+ years of experience at a relevant Technical position in large organizations.
- Experience in Application production support within the ITIL Framework.
- Excellent knowledge and hands on experience in
- Application trouble shooting, configuration and maintenance.
- Application performance tuning and optimization
- Resolution of tickets with quality and within SLA
- Proactive monitoring and incidents analysis
- Experience in Work flow maintenance and Configuration.
- Functional experience in banking domain
- Complete understanding of SWIFT architecture of SAA , SAG,SWP,HSM,SNL
- Knowledge of SWIFT message standards (MT & MX ISO 20022)
- Hands on experience deploying periodic SWIFT standards & security patches
- Knowledge of SWIFT integration with IPLA, IBM MQ & ADK
- Good understanding of rule & schema creation for message flow in SAA
- UNIX Shell scripting, XML scripting, XSL scripting, SQL & Oracle developer
- Willing to work extended hours during critical incidents & schedule weekend deployments.
- Acknowledging and acting on command center Calls (24×7)
- Knowledge of UAE local payments (UAEFTS, IPI)
- Understanding of payment screening
- Knowledge of BMC remedy, JIRA, confluence