Assistant Outlets Manager

 

Description:

We are seeking a dedicated and enthusiastic Assistant Outlets Manager to oversee our main restaurant, boutique café, pool bar, and in room dining operations. This role requires a proactive leader who is committed to delivering exceptional guest experiences, training and developing team members, and ensuring service excellence across all outlets.

Key Responsibilities:

  • Team Leadership and Training:
  • Assist in recruiting, training, and developing a high-performing team for all outlets.
  • Conduct regular training sessions to enhance staff skills in service standards, menu knowledge, and guest interaction.
  • Foster a positive and motivating work environment that encourages teamwork and professional growth.
  • Guest Satisfaction and Service Recovery:
  • Monitor guest feedback through surveys and direct communication to assess satisfaction levels.
  • Address and resolve guest concerns promptly and effectively, ensuring service recovery processes are implemented.
  • Actively seek out opportunities to exceed guest expectations and enhance their dining experiences.
  • Operational Management:
  • Support the team in daily operations, ensuring all outlets run smoothly and efficiently.
  • Assist in inventory management, ordering supplies, and maintaining appropriate stock levels.
  • Ensure adherence to health, safety, and hygiene regulations across all outlets.
  • Sales and Revenue Generation:
  • Collaborate with the Culinary Manager to develop and implement promotional initiatives and special events.
  • Monitor outlet performance metrics and provide insights to drive sales and improve profitability.
  • Reporting and Communication:
  • Maintain clear and open communication with team members, management, and other departments.
  • Prepare and present reports on outlet performance, guest feedback, and team training progress to management.

Qualifications:

  • Proven experience in a supervisory or management role within the food and beverage industry.
  • Strong understanding of restaurant and bar operations, including service standards and guest satisfaction metrics.
  • Excellent communication and interpersonal skills, with a passion for guest service.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving skills and the ability to recover service issues effectively.
  • Flexible schedule with the ability to work evenings, weekends, and holidays as needed.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment
  • Employee discounts at our outlets

If you are a motivated individual with a passion for hospitality and a commitment to excellence, we would love to hear from you! Apply today to join our team as the Assistant

Organization Pyramisa Hotels & Resorts
Industry Management Jobs
Occupational Category Assistant Outlets Manager
Job Location Dubai,UAE
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-08-12 7:00 am
Expires on 2024-11-10