Cafe Supervisor

Description:

Looking for Cafe Supervisor who can join immediately.

• Manage daily schedules, employee shifts and time off requests

• Thorough knowledge of the property and facilities which includes menu, allergens, safe practices, online menus, QR codes etc.

• Ensure that daily sales goals are met.

• Assign duties to employees and oversees their progress

• Count cash at the end of the shifts and manage closing settlement

• Responsible of training the subordinates

• Liable to know all the standards and abide with them

• Train and iterate new associates

• Provide guidance and feedback when needed

• Ensure industry rules and guidelines are followed

• Handle customers’ and employees’ complaints.

• Resolves conflicts between employees.

• Accountable for outlet inventories.

• Holding and recording daily briefings.

• Responsible for all checklists

• Delegate jobs and assign to the team without bias and prejudice.