Cash Applications Specialist

Description:

Hiring Cash Applications Specialist

About the job

Join us for an exciting career with the leading provider of supplemental benefits!

Our Promise

Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

The Cash Application Specialist plays a key role in the management of accounts receivable by ensuring that incoming payments are accurately recorded and applied to customer accounts. The company supports a range of insurance products, this role is responsible for both the governmental and commercial accounts as well as both vision and dental within both types of accounts.

This role is responsible for ensuring that all payments, including checks, wires transfers, ACH and credit card payments are applied correctly to customer accounts in a timely and accurate manner. The cash application specialist will work with both internal and external customers to address any payment application questions for correct application. Cash support also includes addressing questions regarding claim payment check status (check tracing) and void/reissue requests.

Competencies

Functional

The position performs the following which will evolve as system implementations are completed:

• Accurately and efficiently apply cash payments to open accounts receivable balances.
• Process Cash, identify the account and type of payment the cash receipt is to be applied.
• Manage various types of payments, lockboxes, e-bills, and Wires/ACH.
• Ensure proper documentation is available to support payment processing.
• Follow-up with external clients as needed to gather support and clarify payment application.
• Work internally with the Billing Team, Treasury, Account Managers, and the General Ledger team.
• Ability to work within multiple AR systems understanding what cash belongs to each.
• Confirm Check Tracing; identify if checks are outstanding or paid as requested and provide copies as needed.
• Support audit requests as needed.
• Ability to adapt in an environment that is evolving and transforming.

Core Requirements

• Strong math skills – one payment may be split among several invoices.
• Detail oriented – understanding the support and applying it as directed to the correct invoice, period, date.
• Critical thinking – ability to reason through requests.
• Problem solving – tacking new items that involve, walking backwards through a process or using current knowledge in a new way to resolve the request.
• Proficient in Excel – basic skills, filtering, sorting, creating basic formulas.
• Ability to work independently and contribute to broader team objectives.
• Capable of operating in a fast-paced and transformational environment
• Time management – ability to prioritize tasks, work under tight deadlines, and handle multiple responsibilities simultaneously.
• Excellent verbal and written communication skills.

Behavioral Requirements

• Collegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth.
• Initiative: readiness to lead or take action to achieve goals.
• Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing.
• Member-focused: going above and beyond to make our members feel seen, valued, and appreciated.
• Detail-oriented and thorough: managing and completing details of assignments without too much oversight.
• Flexible and responsive: managing new demands, changes, and situations.
• Critical Thinking: effectively troubleshoot complex issues, problem solve and multi-task.
• Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and to keep information confidential when required.
• Collaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties.

Qualifications

• High School Diploma or Equivalent required. Associate degree in finance or accounting preferred
• Minimum 2+ years of professional experience in cash application and accounts receivable.
• As this role is a remote role, you are required to maintain internet service that allows you to complete your essential job duties without issue. Rates of 50 Mbps download and 10 Mbps upload while hardwired and not on a VPN are sufficient.

FLSA Status: Hourly / Non-Exempt

How To Stay Safe

Avesis is aware of fraudulent activity by individuals falsely representing themselves as Avesis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.

Avesis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avesis recruiters will come from a verified email address ending in @Avesis.com.

We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ITsupport@Avesis.com.

To learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avesis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.

We Offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
• Competitive compensation package.
• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
• Life and disability insurance.
• A great 401(k) with company match.
• Tuition assistance, paid parental leave and backup family care.
• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
• Employee Resource Groups that advocate for inclusion and diversity in all that we do.
• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Equal Employment Opportunity

At Avēsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avēsis, where We See You!