Client Relations Specialist

Description:

This is a part-time remote role for a Client Relations Specialist at NLP Limited. You will be responsible for the entire client life cycle, from acquisition and satisfaction to managing client relations, providing customer support, and maintaining strong communication. The role will involve building and maintaining relationships with clients to drive continued business success.

🔍 What You’ll Do:

• Call potential clients across major sectors, including hospitality, banking, insurance, and real estate.
• Build and maintain a robust pipeline to ensure consistent opportunities and meet sales targets.
• Follow up with prospects and clients to nurture relationships and close deals.
• Maintain and update our CRM system with accurate and timely information.
• Collaborate with the sales team to ensure seamless client onboarding and satisfaction.

🎓Required Skills and Qualifications

• Interpersonal Skills, Communication, and Customer Satisfaction skills
• Experience in Calling, Client Relations and Customer Support
• Ability to communicate effectively with clients and internal teams
• Strong objection handling, selling, up-selling, and cross-selling abilities
• Previous experience in a client-facing role is a plus
• Bachelor's degree in Business Administration, Marketing, Communication, or a related field