Description:
We are looking Collab Engineer (Arabic) for Abu Dhabi UAE location.
Role Specific Responsibilities:
- Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
- Takes leadership role in execution of delivery projects
- Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)
- Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
- Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues
- Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
- Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies. Scope:
- Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
- Typically interacts with individual contributors, managers, and customers regularly
- Provides input to Sales team in creating and demonstrating technology solutions to customers
- Engages with sales teams on pre-sales activities