Description:
Configuration Management Specialist required
Knowledge & Experience:
- Minimum Bachelor’s #Degree in Business, #Computer Science, Information Systems or equivalent experience, Master’s preferred
- ITIL #Certification and/or COBIT #Certification is a must
- Excellent #communication skills – written and verbal
- MS product Suite including Visio and MS #project
- Minimum 12 yrs. of total #experience, 10 yrs. of experience in #Configuration Management, #Reporting Analysis, and Analytics, and 3+ years of #project management #responsibilities.
- Extensive knowledge of #dashboards/ reporting and communication theory/practice and the ability to apply it.
- Strong #knowledge of the #aligned line of #business in a bank, KPI Reporting, and Management
- Awareness of project #management methodologies, and business process #management skills in a cross-functional #environment
Skills:
- Ability to work under #pressure and turn things around in a short time frame
- Strong #delegation and #proven project management skills
- Excellent verbal and written communication #skills as well as interpersonal and #influencing skills; ability to define and #capture business #needs along with #articulating strategic implications of #analytic results with #clarity and #persuasiveness in an audience-appropriate manner.
- Strong leadership skills to be #able to push changes forward, manage potential conflicts
- Good in interpersonal #relationships and able to gain the trust of main interaction points and respect of IT #organization to drive IT strategy
- Innovative character, with future-oriented and imaginative vision and #willingness to experiment and push things to the next level
- Dynamism and #charisma to push the organization to innovate and incentivize teams assigned to innovation tasks and projects
- Comfortable working at #many org levels, & must be team-oriented, performance-oriented
- Ability to work in excel with #macros and #advanced excel
- Connected to the latest #trends in the market when it comes to all things Configuration & Asset Management process
- Understanding of data analysis, KPI definition and customer experience #validation and customer-facing, performance point reports, and infographics
- Ability to define and #capture business #needs along with articulating strategic #implications of analytic #results with #clarity and persuasiveness in an audience-appropriate manner