Description:
We are seeking an experienced and knowledgeable Trainer to teach MNC trainees the skills they need to handle VIP clients and develop excellent work etiquette. The Trainer will be responsible for conducting training sessions, creating course materials, and evaluating trainee progress.
Responsibilities:
- Conduct training sessions to teach MNC trainees the skills needed to handle VIP clients and develop excellent work etiquette
- Develop course materials, including presentations, handouts, and quizzes
- Develop personal skills in trainees to deal with different personalities and multi-cultural types of guests in any given scenario and to demonstrate basic business etiquette and professional conduct at the workplace.
- Evaluate trainee progress and provide feedback to trainees and management
- Create and maintain training schedules and calendars
- Keep up to date with the latest trends and best practices in VIP management and work etiquette
Requirements:
- Master's degree in Business Administration, Hospitality, or a related field
- Proven experience as a Trainer in VIP Management and Work Etiquette for at least 5 years
- Should be familiar with UAE culture
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Demonstrated ability to create engaging course materials and effective training programs
- Candidates should be a UAE resident