Customer Care Executive

Description:

Handle customer inquiries and complaints

Provide accurate information about products and services

Resolve customer issues efficiently and effectively

Maintain customer records and follow up on inquiries

Collaborate with other departments to ensure customer satisfaction.

Requirements:

Minimum 1 year of experience in customer care or a related field

Excellent communication skills in English and Hindi

Strong problem-solving abilities

Ability to handle high-stress situations

Proficiency in using customer care software and tools