Customer Engagement Executive

Description:

Hiring Customer Engagement Executive (CEE)

Relevant Experience: 5+ Years.

Roles and responsibilities:

• Responsible for development of strategies for customer retention activities.
• Will work with the internal stakeholders and its partners to understand and analyze customer behavior and trends to enhance our customer’s experience.
• Effectively communicating with the customer and keeping them engaged
• Coordinating with customer and scheduling meetings
• Following updates from leads to revenue in CRM portal

Requirements for this role may include:

• Proficiency in all Microsoft Office applications
• Ability to work as part of a team
• Strong analytical and problem-solving skills
• Excellent administrative and organizational skills
• Effective communication skills
• Detail-oriented
• A self-starter with the ability to work independently as well as in a team environment.