Customer Support Agent

Description:

Hiring Customer Support Agent (Entry level)

Are you a dynamic individual looking to kick-start your career in customer support? We have an amazing opportunity just for you!

Position: Customer Support Agent (Entry level)

Location: Dubai, UAE

At Fleetroot Inc, we believe in empowering our employees to provide exceptional customer service and make a difference in the lives of our clients. We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Support Agents. This is a fantastic opportunity for freshers who are passionate about helping others and eager to learn and grow in a fast-paced environment.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Provide accurate information and assistance to customers while ensuring excellent customer service
• Resolve customer issues and complaints with patience and empathy
• Collaborate with team members and other departments to ensure customer satisfaction
• Maintain records of customer interactions and transactions

Qualifications:

• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work well in a team as well as independently
• Basic computer skills and familiarity with customer service software

If you are passionate about providing exceptional customer service and are excited about the prospect of working with a dynamic team, we want to hear from you!