Description:
Good knowledge of desk side operations+ Networking part as well.
The client is asking questions related to new architecture (meeting rooms, health checks, asset management, patching, O365 operations etc)
Experience/Knowledge:
• At least 4 years of experience in setting up the IT helpdesk along with technical support based on ITIL best practices guideline.
• Excellent technical knowledge of pcs and desktop hardware.
• Working technical knowledge of current protocols, operating systems and standards.
• Ability to operate tools, components and peripheral accessories (DOT Matrix, Network, MFP and ID Card Printers).
• Software and Hardware Troubleshooting
• Able to operate effectively in a team environment with both technical and non-technical team
members
• Able to operate with minimal supervision
• Able to manage time effectively, set priorities appropriately, schedule calls
• Able to maintain professional demeanour under stress
• Able to operate within customer standard operating procedures.
| Organization | LanceSoft UAE |
| Industry | Engineering Jobs |
| Occupational Category | Desktop Support Engineer |
| Job Location | Abu Dhabi,UAE |
| Shift Type | Morning |
| Job Type | Full Time |
| Gender | No Preference |
| Career Level | Experienced Professional |
| Experience | 4 Years |
| Posted at | 2025-03-19 2:50 pm |
| Expires on | 2025-06-17 |