Desktop Support Officer

 

Description:

Hiring Desktop Support Officer

Employment type: Full Time

Experience: 3 year

Qualification: Bachelor’s Degree is required

Location: Dubai, United Arab Emirates

Job Description

  • Experience with Operating Systems – How to install, configure
  • Knowledge of ITIL is a must
  • Basic Application – How to tackle issues in Excel, PowerPoint, and Word?
  • Experience in resolving issues related to Email/Teams/Outlook/Zoom
  • Knowledge of Problem vs Service Request
  • Knowledge of Incidents and Problem
  • Experience related to Network/Hacking
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of O365 Setup and Support
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • -Customer-oriented attitude
  • BSc/BE/BTech/3 Years Diploma in Computer Science/IT or relevant field
  • A UAE driving License is an added advantage.

Organization GTS Corporate
Industry Interior Designing Jobs
Occupational Category Desktop Support Officer
Job Location Dubai,UAE
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 3 Years
Posted at 2024-02-21 6:44 am
Expires on 2024-12-25