Duty Manager

Description:

Nikki Beach Resort & Spa Dubai is currently looking for female Duty Manager.

The role is responsible for managing all aspect of guest experience are execute in accordance of the brand standard, handling guest complaints and has the ability of problem solving, Leading the team to ensure the day to day operation runs smoothly. Being flexible working on weekends and night shift whenever it is required. Reviewing guest amenities for guests & VIP preferences, involves in training team members for the procedures and steps in for the check in/out procedures whenever is required.

Requirements:

• Solid Front Office experience minimum of 3 years in 5 star Resort/Hotel operation
• Experience of supervising team members in Front Office Department
• Excellent communication & interpersonal skills
• Familiarity in Microsoft Office and working with computer & POS

If you possess all the qualities mentioned above, you might be our Nikki fit for this role.