Description:
- Change\ Release Management
- Provide guidance for overall change process to management board sponsor.
- Work with leaders to develop their strategic plans for their transition activities and guide the creation of road maps and implementation plans.
- Coordination for project planned for releases.
- Release communication to all the stakeholders.
- Creation of change requests from RTC to HPSM for implementation.
- Reviewing the implemented changes and sending release post implementation review reports.
- Updating the CMDB based on the feedback from IT service owners development and implementation projects.
- Assess impact, monitor progress, and manage risks and issues for change release and configuration of new and existing services
- Chair Change Advisory board group.
- Define, refine and agree change release and configuration management process with internal stakeholders and functional release managers
- Ensure process support currency and accuracy of CMDB
- Define and agree change approval and sign-offs
- Co-ordinate change and release with internal stakeholders and functional release managers.
- The focal CIT contact for change release and configuration management.
- Develop and manage a comprehensive and accurate CMDB that supports all CIT process and enables accurate impact assessment with regards to all changes required from CIT department.
- Align all CIT infrastructure data sources to create a universal CMDB that is the focal point for impact assessment and reporting.
- Accountable for scheduling and controlling the movement of all releases to test and live environments by working closely with functional release managers, project managers, development leads.
- Knowledge of ITIL , Change Management, System Administration, IT Administration
Qualifications & Experience
- Bachelor of Computer Engineering, Computer Science, Information Technology with 5 to 15 years of experience
Responsibilities
Key Responsibilities :
Qualifications
Qualifications & Experience :
We thank all applicants for their interest, however only those shortlisted for an interview will be contacted. If you have not heard from us within two weeks of your application, please consider your application as unsuccessful.