Description:
Hair Assistant will provide basic hair care services as part of a routine session, including shampooing, cutting and blow drying. This position is responsible for assisting the stylists with elementary hair services.
Salary will be 2,500 to 3,000 depending on experience and qualification.
Job Location: Mirdif, Dubai
Key Responsibilities;
- Follows and reinforces COYA Spa technical system to assure quality results and customer satisfaction.
- Follows and reinforces instructions and warnings on labels and uses products correctly.
- Provides excellent customer service and positively sends off customers by affirming the guarantee and inviting them to return to COYA SPA.
- Follows and reinforces COYA Spa greeting and introduction procedures.
- Makes eye contact, smiles and projects a positive attitude.
- Effectively handles customer complaints using the recommended process, focusing on customer satisfaction.
- Responds to phone inquiries regarding pricing, scheduling, directions etc..
- Keep up to date on current and new products in the salon.
- Follows and reinforces proper sales techniques for sales of retail products.
- Promotes and maintains high standard of quality in the salon to ensure stylists are following the haircutting system.
- Completes certifications as requested by manager.
- Reinforces proper consultation procedures and customer service standards.
- Promotes and maintains high standard of technical quality in the salon.
- Completes all required reports accurately, assuring that they are readable.
- Attends and participates in required training and workshops.
- Attends and contributes to salon meetings, presents ideas, salon information & technical information.