Description:
Our client, a freight forwarder who has been in the industry for over 20 years are now expanding their team and on the search for sales specialists.
- Conducting market research to identify selling possibilities and evaluate customer needs.
- Actively seeking out new sales opportunities through cold calling, networking.
- Setting up meetings with potential clients and listening to their wishes and concerns.
- Responsible for establishing and managing relationships with customers in need of the firm’s freight transportation services.
- Maintain consistently positive interactions to nurture customer relationships.
- Take ownership of customer issues and follow-through till resolution.
- Represent the firm in negotiating and building relationship with shippers and carriers.
- Negotiate/close deals and handle complaints or objections.
- Gather feedback from customers or prospects and share with internal teams.
- Follow up and monitoring customer outstanding payment.