Front Desk Associate

Description:

We are looking for individuals who are ultra-driven, extremely self-disciplined, and creative. The ideal candidate is someone who consistently raises the bar and steps out of their comfort zone daily.

RESPONSIBILITIES

• Warmly Welcome & Engage: Greet and interact with Gritncode Members and potential clients, ensuring a positive first impression.

• Manage Front Desk Operations: Efficiently handle bookings, inquiries, and scheduling, maintaining a seamless experience for all members.

• Drive Sales & Membership Growth: Present membership options, conduct facility tours, and assist with new member sign-ups and renewals.

• Deliver Outstanding Customer Service: Ensure member satisfaction through personalized service, strong relationship-building, and effective problem-solving.

• Handle Administrative Tasks: Maintain accurate records, manage schedules, and keep the front desk area organized and inviting.

• Commit to Continuous Learning: Stay updated on gym operations, participate in training sessions, and suggest improvements.

MINIMUM REQUIREMENTS

• 1-3 years of experience in a front desk or sales role with proven results.

• Strong customer service, sales, organizational, and IT skills.

• Diploma in sales, customer service, or a related field.

• CPR/First Aid certification is a plus.

• Passion for wellness and fitness with a commitment to personal growth.