Description:
Hiring Front Desk Executive (with UAE Experience)
Location: Dubai
Employment Type: Full-Time
We are seeking a dynamic and professional Front Desk Executive with prior UAE experience to be the first point of contact for our organization. This role requires a proactive individual with excellent interpersonal skills, the ability to manage multiple tasks efficiently, and a strong understanding of UAE business culture and practices.
Key Responsibilities
Guest Relations:
- Welcome visitors, clients, and staff with a friendly and professional attitude.
- Maintain a clean, organized, and inviting reception area.
- Ensure all visitors are logged and directed to the appropriate personnel or department.
Communication Management:
- Handle and route incoming calls, emails, and messages effectively.
- Respond promptly to inquiries and provide accurate information about the organization.
- Liaise with internal teams to ensure seamless communication and support.
Administrative Support:
- Schedule appointments, manage meeting rooms, and assist in coordinating office activities.
- Maintain records, update databases, and assist with document preparation when required.
- Monitor and replenish office supplies, ensuring the front desk operates efficiently.
Security and Compliance:
- Oversee visitor access and ensure adherence to company security protocols.
- Collaborate with the facilities team to ensure compliance with UAE labor and safety standards.
Customer Service:
- Act as a key point of contact for client queries and concerns, delivering solutions with a customer-focused approach.
- Support the resolution of minor issues or escalate them as necessary.
Qualifications:
Education & Experience
- Minimum of 1-3 years of experience in a similar role, preferably in the UAE.
- Diploma or Bachelor’s degree in Business Administration, Hospitality, or a related field.
Skills & Competencies:
- Language: Fluent in English (written and spoken); knowledge of Arabic or other regional languages is an advantage.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Customer Service Orientation: Strong ability to manage customer expectations and provide exceptional service.
- Interpersonal Skills: Excellent communication and organizational skills with a professional demeanor.
- Cultural Awareness: Familiarity with UAE business etiquette and cultural norms.
- Positive attitude, adaptability, and problem-solving skills.