Front Office Administrator

Description:

Are you an experienced Front Office Administrator with a proven track record in managing the unique demands of a martial arts club? If you excel in admissions, communication, and day-to-day operations, we want you to join our team at Karate Kid Martial Arts in Dubai.

Key Responsibilities:

1. Admissions Management:

· Utilize your prior experience to streamline the admissions process efficiently.

· Provide in-depth knowledge of membership packages, fees, and club policies.

2. Communication Hub:

· Leverage your expertise to manage inbound and outbound calls with professionalism and efficiency.

· Respond to inquiries promptly, delivering a high standard of customer service.

· Keep members informed about schedule changes, events, and other relevant information.

3. Batch Scheduling:

· Demonstrate your proficiency in coordinating and scheduling martial arts classes and events.

· Ensure accurate and timely communication of schedules to both members and instructors.

4. Day-to-Day Reporting:

· Leverage your reporting skills to provide detailed and insightful reports on attendance, membership, and other key metrics.

· Collaborate with the management team to provide strategic insights based on data.

5. Administrative Duties:

· Apply your organizational prowess to assist in general administrative tasks, maintaining a well-organized office environment.

· Collaborate with team members to ensure seamless day-to-day operations.

Requirements:

• Proven experience in a front office/administrative role within a martial arts or similar fitness-oriented business.
• Exceptional communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient in Microsoft Office Suite and relevant administrative tools.
• Ability to multitask and prioritize effectively in a fast-paced environment.