Front Office Intern

Description:

RMC Asia, representing Accor in Dubai, is recruiting interns for the hotel’s front office department. This internship is one of RMC Asia's Cultural Exchange Programs, which encompass hospitality internships, management training, and contractual positions in prestigious hotels and resorts throughout Asia. Apply and take advantage of this chance to build your bright future hospitality career in an international work environment!

INTERN IN FRONT OFFICE DEPARTMENT - RESPONSIBILITIES

• Greeting guests upon arrival and making them feel welcome
• Performing and administering check-ins and check-outs
• Assigning rooms and taking care of administrative duties
• Being a source of information to guests on various matters such as transport and restaurant advice
• Understanding all hotel room categories, room rates, packages, and promotions
• Communicating with all departments to fulfill guest requests
• Handling complaints & diffusing conflict or tense situations with guests
• Other related duties in the front office department

GENERAL REQUIREMENTS

• Enrolled students or recent graduates within 24 months
• School, college, or university reference letter
• Conversational English
• Well-groomed
• Pleasant personality
• Clean criminal record
• No drug abuse
• Minimum 6 months passport validity