Description:
Hiring Head Waiters – Job Opportunity
About PLAY Restaurant & Lounge
PLAY Restaurant & Lounge is a dynamic and rapidly growing F&B company dedicated to delivering exceptional dining experiences. With a portfolio of high-end, innovative restaurants, we take pride in offering a diverse range of culinary experiences that captivate the senses. Our commitment to creativity, quality, and unparalleled service has made us a leader in the hospitality industry.
Job Responsibilities
- Lead, train, and motivate the waitstaff to deliver exceptional service aligned with Play’s standards.
- Interact with guests, anticipate their needs, and ensure a personalized and memorable dining experience.
- Address guest concerns promptly, maintaining a high level of professionalism and satisfaction.
- Collaborate with the kitchen team and management to ensure seamless service and timely food delivery.
- Uphold Play’s ambiance and brand image by maintaining cleanliness, proper table setup, and adherence to hygiene standards.
- Ensure compliance with health and safety regulations and Play’s operational protocols.
- Assist in managing inventory, monitoring stock levels, and placing orders to optimize supplies and minimize wastage.
- Monitor equipment and report any maintenance needs to ensure a seamless service environment.
Minimum Experience
- The ideal candidate must have a passion for hospitality with a minimum 2 years’ experience in a similar role with a proven track record of working in a high-volume restaurant.
- Previous experience in a high-end dining establishment or similar role within the hospitality industry, preferably in Dubai’s dynamic food scene.
- Exceptional leadership qualities with the ability to inspire and mentor a diverse team.
- Strong customer service focus with excellent communication and interpersonal skills.
- In-depth knowledge of fine dining service standards, food, beverages, and wine pairings.
- Ability to thrive in a fast-paced environment, multitask effectively, and maintain attention to detail.
- Proficiency in using restaurant management software and reservation systems.
- Must be of legal age to serve alcoholic beverages (21 years old)
Benefits
Competitive salary.
Benefits as per UAE law.
Opportunities for career advancement and professional development.
Play Restaurant & Lounge is an equal opportunity employer, and we welcome applications from individuals of all backgrounds and experiences who are ready to excel in a sales-driven role.