House Manager

Description:

1. To maintain good workplace hygiene by implementing industry standards, following

approved practices and conducting audits in line with compliance. Implement and

consistently maintain high service standards. Training and development plans for the staff

for improved performance and higher customer satisfaction. To research up to date

operating equipment and supplies available in innovative and cost-effective ways.

2. To implement the right processes and practices from corner to corner in order to find ways

to increase the quality of customer service across all levels through formulating strategy,

improving performance, procuring material and resources, securing compliance, mentoring

the team members and maintaining the look and feel in top form.