Description:
The Fab Crew are looking for a capable and experience Human Resources Administrator to join our team. We are looking to support our existing management team with a new team member to enable us to scale and improve our business productivity.
Our team are a friendly, dynamic and hardworking group of colleagues that are dedicated to delivering the best services to our customers. Our company values include treating all colleagues with respect, listening to different perspectives and rewarding great performance.
Job responsibilities
- Responsible for accurate record keeping for HR and the PRO process.
- Recording information to be used in the payroll and bonus calculations.
- To administer the daily operations report and check and follow up on information required for it.
- To keep a record of hours worked by the team and to update the management software with actual vs planned hours. To use this information to create monthly bonus calculations.
- To record customer complaints submitted in a database for reconciliation at the end of the month. To check our communications system daily to ensure all complaints are followed up on by the customer support team.
- Human resource administration including collection of documents for visa processing, recording sick days, leave and other entitlements.
- Managing applications for holiday, emergency leave or cash advances.
- Collecting and evaluating annual insurance for both company liability and employee healthcare.
- Preparing documentation for license renewal of official purposes.
- To maintain a folder of ID copies, passports and staff contact details.
- To reconcile employee company mobile phones each month.
- To be a point of contact for sick leave reporting.
- Working with our mentors and team leaders to ensure smooth communication and understanding of the needs of the service crew
- To issue offer letters, warnings and other employee documentation.
- To support the accounting and customer support departments with administrative duties as required.
- To onboard and ensure staff understand the policy, values and procedures of the company.
- Managing office supplies and stationery.
- Keeping the employee handbook and policy and procedure up to date
- Safeguarding and employee welfare and happiness programmes
- Creating training and events to support the corporate values, culture and aims
- Appraisals and evaluation management for all employees and management team
- Performance improvement plans
- Able to post updates about the company on our linked in profile – employee stories and news
Personal attributes and experience
- Organised and experienced administrator (BA or Masters preferred)
- Calm and able to work under pressure
- Someone who gets things done and manages their time effectively
- Very detailed oriented, someone who rarely makes mistakes
- Expert in Excel essential
- Able to create reports and documentation
- A kind and considerate person with empathy for all
- Great English important (written, verbal and listening)
- Negotiation skills
- Someone that is able to handle the complex emotional needs of the role
- Experience with human resources best practice and able to apply experience to the role
- Flexible and hard-working team player who would like to be a part of a success story
- A self-starter who can work independently
- Must have experience working in HR in Dubai
- A strategic thinker who understands the impact of their actions and on the business
- Used to working with senior business decision makers – understanding that discussions may be confidential.