Human Resources Senior Analyst

Description:

Cigna is a multinational company and a leading global health services provider, our mission is to improve the health, well-being and peace of mind of those we serve. We do that by making health care affordable, predictable and simple.

Global Individual Health (GIH) business is a leader in providing international health insurance to expatriates and other globally mobile individuals. The business has grown very rapidly over the past years, and is expected to continue on this growth trajectory.
 

Main duties/responsibilities
Reporting to the Head of HR GIH & International Health (IH Marketing), and working closely with the business, this role will mainly be responsible for managing and executing all people activities in the DIFC office, and also support IH Marketing and other businesses. Key responsibilities include the following:

Assist with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the company

Implement HR programmes and practices – this includes staffing processes, reward and recognition programmes, performance management, absence management, diversity initiatives and effective communication processes

Provide advice and coaching to line managers in the resolution of performance management, absence management and employee relations issues

Identify people and process challenges and facilitates resolution by influencing key stakeholders and lead organisational design

Review HR policies and update as required following any company, regulatory, compliance updates. Liaise closely with COE functions i.e. Talent acquisition, compensation and benefits, learning and development as required

Manage the development and maintenance of the Human Resources sections of both the Internet, particularly recruiting, culture, and company information; and intranet sites. Maintains employee-related databases

Drive employees’ engagement for the business through connecting the dots from daily interactions with employees, analysis from employees’ engagement surveys and exit interview feedback, and proposing action plans

Prepare for and analyse reports that are necessary to carry out the functions of the department and company. Prepare periodic reports for management, as necessary or requested.

Manage employee relation processes and ensure all necessary protocols are followed

Involve in IH projects and other ad-hoc responsibilities as required by the business and the wider HR team

Experience Required

3 - 5 years HR experience; any HR specialist experience will be an advantage

Understanding of HR policies and procedures, as well as local laws

Practical applications on HR systems, report generation, MS Excel and PowerPoint as data-driven advice to the business will be a key enabler

Candidates with less experience but demonstrating exceptional learning agility and attitude may be considered for a less senior role

Education/professional qualifications required

Bachelor’s Degree

CIPD Qualified or working towards this