Inbound Call Centre Executive

Description:

Experience:

• 2+ years of experience in sales or call centre

Professional and Personal Skills:

• Excellent verbal & written communication skills

• Persuasive with strong communication skills to initiate, negotiate and close business deals.

• Ability to handle multiple functions at one time while paying strict attention to detail and

deadlines

• Ability to maintain a courteous and patient demeanour while answering incoming customer

service calls

• Be an active listener who can show empathy while exemplifying professionalism and a positive

attitude

• Articulate and well versed with making presentations and sales pitches to prospective and

existing clients

• Aggressive follow up skills to ensure that deadlines are met

• Strong negotiation skills to achieve best possible outcome out of a sales interaction