Internal Sales Support

Description:

As a member of SEW-EURODRIVE, you will benefit from excellent career prospects in an exciting technological growth industry. Work independently to provide our customers with optimal solutions and continue developing your skills.

Your tasks

– Check orders from customers and process orders in the system.

– Process emergency orders in a timely manner.

– Verify all details of the orders including shipping instructions.

– Manage customer portals and replies related to the order.

– Check the Order Acknowledgments received from suppliers.

– Send Proforma Invoice and follow up on payments or order changes.

– Check the delivery dates and manage communication with customers on delivery date.

Other responsibilities

– Internal reporting – Order status

– Support the sales team with tasks such as creation of service quotes, vendor registration, collection of receivables and statutory.