Description:
We're looking for a tech whiz to join our team and provide top-notch support to our amazing employees across the UAE, Qatar, KSA, Oman & Bahrain 🌐 You'll be the hero who keeps our computer systems 🖥️, network 🌐, and software 💻 running smoothly, ensuring everyone can focus on what they do best!
Key Responsibilities:
- Be the guardian of our IT systems - servers, workstations, CCTVs 📹 - you'll monitor them, troubleshoot issues 🛡️, and keep them secure 💪
- Become a technical wizard - troubleshoot & resolve a wide range of user issues 🧑💼 (think software woes 🤯, network gremlins 👾, and more!)
- Be a hardware & software pro - manage our IT equipment & licenses 🧰, and keep everything up-to-date ✨
- Maintain a stellar network - keep it running smoothly 🌐 and secure 🔒
- Be a user champion - manage accounts & permissions, and help everyone navigate the IT world 🧭
- Document everything 📝 - keep a record of your IT heroics 🏆 for future reference
- Be a team player 🤝 - work with us to implement new technologies 💡 and keep everything running like a dream 💫
What You'll Bring to the Table: (Your Skills & Qualifications):
- A Bachelor's degree in IT, Computer Science, or something similar 🎓
- At least [Number] years of experience conquering IT support challenges 💪
- Windows 10/11, Microsoft Office Suite, and other business apps are your best friends 🤝
- Networking is your superpower (TCP/IP, LAN, WAN, VPN) 🌐
- Troubleshooting is your jam 🪛 - you can fix anything!
- Communication, teamwork, and problem-solving are your secret skills 🧠
- Independent worker 💪 and team player 🤝 - you can do it all!
- Customer service is your middle name 💁♀️
- You're a fast learner who embraces new tech 🧠