Description:
This position will have an extensive knowledge of computer hardware and software, network maintenance, and advanced industry knowledge to keep the company on the cutting edge. The ideal candidate should have willingness to learn and adapt to the work culture.
Responsibilities:
- Set up workstations with computers and necessary peripheral devices, such as routers and printers, to ensure functionality
- Check computer hardware, such as hard drives, mice, and keyboards, to ensure they are working properly
- Install and configure software and functions according to specifications
- Develop and maintain local networks to optimize performance and ensure security and privacy
- Provide orientation and guidance to users on how to operate new software and equipment
- Organize and schedule upgrades and maintenance without disrupting others' work
- Perform troubleshooting to diagnose and resolve problems, including repairing or replacing parts and debugging
- Maintain records and logs of repairs, fixes, and maintenance schedules
- Identify any computer or network equipment shortages and place orders
- Research and evaluate emerging technologies, hardware, and software to enable faster and smarter business processes and employee productivity
- Serve as a subject matter expert for MAC OSX, Windows, and common office software and applications, such as Microsoft, Adobe, and G-Suite products.
- Execute system and network administration, design, documentation, implementation, and testing to ensure components meet needs and work seamlessly
- Implement applications and software upgrades and perform troubleshooting as needed
- Train employees on both software and hardware and provide technical support when needed
- Implement and monitor daily backup and recovery procedures
Requirements:
- Bachelor’s Degree in Computer Science
- At least 2-3 years of experience in computer networks and systems maintenance
- Experience in Microsoft Office, Google Analytics and Data Processing
- Excellent written and verbal communication skills
- Strong Problem Solving and Analytical Thinking skills
- Good interpersonal skills
- Proficient in database programming and software installation
- Exceptional command of the English language (verbal and written)
- Advanced computer literacy
- Self-motivated with a positive attitude, and ability to work collaboratively as part of a dynamic, high-performing team, and adapt well under pressure
- Capability of working independently, taking initiative, and being part of a team working collaboratively
- Adherence to company safety standards and policies
- Ability to keep company passwords and information confidential
Benefits:
- Working for an industry leading brand in Dubai
- Competitive salary package
- Full visa & top tier medical insurance
- Opportunity for career progression
- Positive and energetic office culture