Description:
The role holder is responsible for carrying out service field activities (preventive maintenance, call back attendance, planned/un planned repair works, modernization etc.), within the respective territory/route assigned. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures,
Core Responsibilities
- Performs preventive maintenance, cleaning and other contractual works of assigned units, as per the route chart issued.
- Conducts adjustments and repairs (planned & unplanned) for Otis products within the assigned area, with minimum assistance from the Team Lead - Mechanic.
- Attends to equipment call-backs and conducts inspection and fault finding to return the equipment to service.
- Identifies and reports abnormalities (interior as well as exterior), missing components etc. through the maintenance process to highlight safety concerns, implement corrective actions and generate upselling opportunities.
- Inspects and recommends corrective actions for rebel/critical units (or units with high call back rate).
- Co-ordinates with Otis Line Operators to ensure call backs are attended as per the defined service level agreements.
- Completes timesheets, log cards, maintenance JHA, OSA forms, SVR sheets etc. associated with mechanical duties in timely manner.
- Conducts operations within the client site rules and regulations, escalating potential conflicts with Otis safety guidelines.
- Ensures all service/maintenance operations are conducted within the OTIS safe working procedures, WWJSSS requirement etc. and adequate personal protective equipment to minimize any safety concerns.
- Supports other junior colleagues with service/maintenance operations at the client sites, acting as a buddy to help develop their skills further.
- Reports any accidents, near misses, potential hazards, and unsafe conditions etc. that occur during work activity and impact the safety of the mechanics or end users to the Team Lead - Mechanic.