Description:
Our client is a global leader in executive aviation, offering private terminals, aircraft fueling, ground handling, and trip planning across 35+ locations. We are looking for a passionate Lounge Supervisor to join in their growing team in Abu Dhabi, UAE.
Requirements
Job Requirements:
- Ensure that lounges are stocked with food, drink and that they are running to the highest standards possible
- Supervise F&B attendants and assistants, by performing grooming checks, roster, daily briefings, workforce planning, and leave approvals
- Assist all passengers in a polite, friendly, and helpful manner
- Supervise and carry out weekly inventory, place orders, and record deliveries of all supplies, including payment tracking
- Report and act on any incident of theft, loss, damage, unfit food, fire, accident or any other irregularity
- Make sure that the company policy and the vision statement are followed and utilized at all times
- Monitor employee productivity to ensure that KPIs and competencies are being met
- Comply with and ensure team awareness of the health and safety policies and procedures. FBO Manuals and SOPs
- Complete any other duties assigned by the Line Manager.
Candidate Requirements:
- Bachelor's Degree in Hospitality or Aviation
- 4+ experience in the Hospitality and/or F&B industry. Customer-facing experience is required.
- Proficiency in English is required
- Intermediate IT skills (MS Office database management)
- Strong leadership and communication skills
- Professional, attentive and detail-oriented
- Multitasking abilities and flexibility
- Time management and organizational skills