Loyalty Program Manage

Description:

Hiring Loyalty Program Manager for our client in Abu Dhabi

Responsibilities:

Should be responsible to lead a large digital transformational project with end-to-end ownership, from shaping approach to achieving desired outcomes through delivery. Implementation of this loyalty program would span across multiple business units/organizations within the organizations establishment of governance structures, processes across multiple business units and external entities, driving business transformation and User adoption.

Drive Transformation and User adoption, post go live

Develop overall approach for program, its major time frames and deliverables to meet desired goals and ensure progress is on par compared with plan

Work with business, IT and vendor teams and ensure deliverables are aligned and met as per project expectations including maintaining relationships across stakeholder community

Partners with executive sponsor to communicate program goals, objectives and potential outcomes to build a collaborative relationship and shared vision for program outcome

Establishes appropriate governance functions for program, in accordance with enterprise policies and facilitates agenda setting for program committee/board meetings.

Directs creation and maintenance of required program documentation and artifacts.

Develops and controls program budget and manages expenditure within agreed spending plans.

Ensures and balances availability of required skills and competencies across project teams within program and ability to attract, train an excellent team to drive transformation

Leads reviews with the executive sponsor and stakeholders to identify organic or specific program needs and changes and directs the development of appropriate approaches to address.

Monitors and coordinates dependencies across projects in program and resolves conflicts