Description:
As the Managing Director of Pegasus Holidays, you will be the chief architect of our strategic vision, responsible for steering the division's growth, innovation, and market leadership. This role demands a dynamic leader with a profound understanding of the luxury travel market, a passion for creating extraordinary experiences, and the business acumen to drive profitability and operational excellence.
Key Responsibilities:
- Strategic Leadership: Develop and implement a comprehensive business strategy for Pegasus Holidays that aligns with the broader goals of Pegasus Aviation. Drive innovation, ensuring that Pegasus Holidays remains at the cutting edge of the luxury travel industry.
- Business Development: Identify new markets and opportunities for growth, expanding our portfolio of luxury holiday offerings. Forge strategic partnerships with high-end resorts, exclusive destinations, and premium service providers to enhance our brand’s appeal and reach.
- Client Experience: Oversee the design and delivery of bespoke holiday experiences, ensuring that each client’s journey exceeds their expectations. Cultivate relationships with high-profile clients, offering personalized service and exclusive experiences tailored to their preferences.
- Team Leadership: Lead and inspire a team of professionals dedicated to excellence in service and innovation in travel. Foster a culture of creativity, collaboration, and commitment to delivering the highest standards of luxury.
- Financial Management: Manage the division’s financial performance, ensuring profitability and sustainable growth. Oversee budgeting, forecasting, and financial planning, making data-driven decisions to optimize revenue and control costs.
- Brand Development: Elevate the Pegasus Holidays brand by enhancing its market positioning and reputation as a leader in luxury travel. Develop marketing and promotional strategies that resonate with our target audience and drive brand loyalty.
- Operational Excellence: Ensure that all operations, from client engagement to service delivery, are executed with the highest level of efficiency, quality, and safety. Implement processes and systems that support scalability and enhance the client experience.
- Compliance & Ethics: Ensure that all activities within Pegasus Holidays adhere to industry regulations, company policies, and ethical standards. Maintain a strong focus on risk management and corporate governance.
Qualifications:
- Extensive experience in a senior leadership role within the luxury travel or hospitality industry.
- Proven track record of driving business growth, developing new markets, and enhancing brand value.
- Strong leadership skills with the ability to inspire, motivate, and manage a high-performing team.
- Exceptional understanding of the luxury travel market, including client expectations, trends, and competitive landscape.
- Strategic thinker with excellent business acumen and the ability to translate vision into actionable plans.
- Superior communication, negotiation, and relationship-building skills, with a focus on delivering exceptional client experiences.
- High level of integrity, professionalism, and a commitment to excellence.