Description:
Operation Supervisor required
Roles and Responsibilities
- The Operations Supervisor is responsible for day-to-day operations activity and administrative aspects of a limousine company. This includes overseeing the daily operations including drivers training , allocation of vehicles , dealing with Uber , Careem , Yango etc..
- The Operations Supervisor will ensure the highest standards of service and quality are maintained, while also developing and implementing strategies to increase efficiency and productivity.
- Manage the day-to-day operations of the limousine company, including scheduling and coordinating clients, staff, and vehicles.
- Co-ordinate with clients like Uber, Careem, Yango, RTA, Dubai Technology.
- Supervise and evaluate drivers. Conduct Drivers Training Program.
- Monitoring Drivers on the Cabman Software on daily basis.
- Drivers scheduling with Emirates Driving School.
- Drivers E-Test Scheduling, RTA Cards Application etc.
- Ensure the safety and security of personnel, vehicles
- Stay current on industry trends and regulations.
- Handle any customer complaints or issues.
- Booking of trips into systems and allocation of vehicles and drivers to hotel and tour operators.
Desired Candidate Profile
- Bachelor’s degree in business, operations, or related field .
- At least 5 years of experience supervising operations for a limousine company.
- Excellent organizational and problem-solving skills.
- Strong communication and interpersonal skills .
- Ability to manage multiple tasks and prioritize effectively.
- Strong customer service orientation.
- A valid driver’s license and clean driving record.
- Knowledge of RTA Rules and Regulations regarding vehicle maintenance and operations.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other related software applications.
- Only candidates from the Limousine or Rent A Car Companies should apply for this job, other CVs will not be entertained.