Description:
Nas House located in the heart of Dubai, will provide the global Creator Community with a beautiful location to produce and develop their work. It has been specially designed and equipped with all the comforts for guests to enjoy a relaxing and productive stay in a warm and pleasant atmosphere.
Comprising 20 guest rooms offering luxurious self-catering facilities, 5 swimming pools, multiple co-working spaces, a coffee shop, and world-class digital content studios. Nas House is a home, an office, and a community for everyone.
The main task of the Operations Manager is to oversee and coordinate all aspects of the hotel's daily operations to ensure smooth and efficient guest experiences. This includes managing staff, guest services, facilities, and maintaining high standards of quality and customer satisfaction.
If you're willing to take part in this exciting opportunity to manage a brand-new kind of hotel that is truly international, we'd love to have you on board.
What This Job Involves
- Oversee and manage the day-to-day operations of the entire hotel and restaurant, ensuring seamless and efficient functioning.
- Provide leadership and guidance to staff members to maintain high standards of guest service, employee satisfaction, and operational excellence.
- Develop and implement strategies to enhance guest experiences, optimize operational efficiency, and drive revenue growth.
- Collaborate and lead various departments, such as guest services, housekeeping, food and beverage, and maintenance, to ensure cohesive operations.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Input into budgets, expenses, and financial performance, offering solutions to maximize profitability and cost control.
- Oversee staff training and development programs to ensure a skilled and motivated workforce.
- Maintain compliance with industry regulations, health and safety standards, and company policies.
- Address and resolve guest concerns and operational issues promptly and effectively.
- Foster a positive work environment, promote teamwork, and uphold the Company's brand image and values.
Sound like you? To apply, you need to be/have:
- Proven experience in hotel operations management or a similar role within the hospitality industry.
- Strong leadership and interpersonal skills, with the ability to motivate and manage diverse teams.
- Excellent problem-solving and decision-making abilities, even under pressure.
- Solid understanding of financial management and budgeting principles.
- Exceptional communication skills, both written and verbal.
- Bachelor's degree in Hospitality Management or a related field is an advantage.
- Knowledge of local regulations and industry trends is a plus.