Description:
Exciting Opportunity: Operations Manager with Tech and Hospitality Expertise
Are you ready to lead and drive operational excellence across the UK, Philippines, Middle East, and Dubai? We’re seeking an experienced Operations Manager with a unique blend of skills in both technology and hospitality to join our dynamic team. If you’re a visionary leader with exceptional communication skills, attention to detail, and a passion for embracing cutting-edge technology, this role could be perfect for you!
Role Overview:
As the Operations Manager, you will play a pivotal role in liaising with hotels, overseeing administrative tasks, and leading a dedicated team across multiple international locations. Your primary focus will be on optimizing operations, generating revenue, and ensuring seamless integration with AI technologies to reduce costs.
Key Responsibilities:
- Leadership: Lead and inspire a diverse team across the UK, Philippines, Middle East, and Dubai.
- Hospitality Liaison: Foster strong relationships with hotels to ensure smooth operations and address customer complaints effectively.
- Data Analysis: Analyze operational issues and prepare insightful reports to drive data-informed decisions.
- Visionary Approach: Develop and execute a vision for operational excellence, embracing new global technologies.
- Revenue Generation: Identify opportunities to increase revenue and profitability.
- Team Training: Train and mentor team members to enhance their skills and performance.
- Communication Skills: Exhibit excellent communication skills to collaborate with cross-functional teams effectively.
- Attention to Detail: Maintain a strong focus on details to ensure accuracy and quality.
- Monthly Reporting: Prepare and present month-end reports to evaluate performance and implement improvements.
- Technology Integration: Stay updated on the latest AI and tech trends and integrate them to improve operational efficiency.
Requirements:
- Proven experience in operations management, preferably in the tech and hospitality sectors.
- Diligence, adaptability, and a strong work ethic.
- Proficiency in addressing customer complaints and resolving issues.
- A passion for embracing new technologies and reducing operational costs.
- If you’re ready to take on this exciting challenge and make a significant impact on our global operations, we want to hear from you! Join us in shaping the future of our organization.