Description:
We are looking for a Global Payroll Implementation Manager to lead the successful implementation of clients on our global payroll system. The ideal candidate will have a deep understanding of payroll processes, compliance, and international regulations, and be able to guide Deel’s most important clients through the critical payroll onboarding process. You will collaborate with cross-functional teams to ensure that our payroll processes are efficient, compliant, and aligned with our business objectives.
Key Responsibilities:
- Project Set-up – work with our onboarding team, clients to organize and run kick off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of Global Payroll across numerous countries.
- Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams. Refer and manage any changes to the scope of work and delivery schedule. The Implementation Project Manager will need to be able to work independently and manage several projects at the same time.
- Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively.
- Documentation - Maintain detailed project documentation, including project plans, status reports, and process documentation.
- System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2.
- Go-live transition, Sign-off and documentation – Work with the client to sign-off the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. Responsible for generating reports to analyze, audit, and reconcile payroll data.
- Reports- Mapping of GL reports if required
- Communication – Act as the principle point of contact for all payroll project matters for the client. The role is primarily autonomous as the Implementation Project Manager/Account Manager should set their priorities and manage the project appropriately. Regular status reporting to senior leadership is required, with the Implementation Implementation Manager taking ownership for appropriately escalating issues where necessary. Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies
- Project Management - Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery.
- Client Management - Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner.
- Requirements Gathering - Collaborate with HR, Finance, and other stakeholders to gather payroll requirements, both for global and local needs.
- Compliance - Ensure that all payroll processes adhere to local and international tax and labor laws, keeping up-to-date with any changes.
- Data Migration - Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.
- Testing - Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system.
- Change Management - Implement change management strategies to ensure a seamless transition for employees and HR teams.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree is a plus).
- Proven experience (5 years) in global payroll implementation, and (5 years) experience in running Payroll Operations
- Strong knowledge of payroll processes and compliance in multiple countries.
- Experience with various payroll systems and software.
- Ability and interest in client-facing project management
- Project management certification (e.g., PMP) is a plus.
- Excellent communication and collaboration skills.
- Strong analytical and problem-solving abilities.
- Ability to work well under pressure and meet tight deadlines.