Description:
Hiring CASE Product Development & Technical Support Manager
Location: Dubai Industrial City, UAE
Benefits:
- Health insurance (employee coverage only)
- One annual ticket to home country
Reporting To: New Business Unit Head
Direct Reports: Lab Chemist(s) / Technician(s)
Responsibilities:
- Development Planning & Market Activation:
- Develop and maintain expert technical knowledge within focused market sectors and product groups to identify growth opportunities aligned with company goals.
- Conduct competitive product analysis in target applications to assess the advantage of existing and new CASE formulations.
- Collaborate with Business Unit Head to define the product development pipeline for the CASE category, involving Sales and Production Teams.
- Support commercial launches and rollouts of new products in coordination with the Sales Team.
- Provide technical advice and support to customers, distribution partners, and stakeholders to promote technology and troubleshoot product applications.
- Participate in customer visits to demonstrate product performance and commercial advantages.
Product Development (R&D):
- Lead R&D projects to develop full formulation requirements for target CASE customers ensuring technical performance and cost competitiveness.
- Customize products for regional and local markets.
- Ensure timely and budgeted completion of R&D projects, managing resources efficiently and adhering to regulatory requirements.
- Manage multiple simultaneous projects and rapidly changing priorities.
- Oversee lab equipment usage and safety practices; engage in patenting work where applicable.
- Team Upskilling and External Networking:
- Conduct onboarding and regular training sessions to share technical knowledge internally.
- Build and lead collaborations with external partners (universities, research institutes, industry partners) to advance R&D projects and commercialization.
REQUIREMENTS:
- Bachelors or Master’s degree in Chemistry, Chemical Engineering, or related field.
- Proven experience in CASE (Coatings, Adhesives, Sealants, Elastomers) product development and technical support.
- Strong project management skills with the ability to manage multiple projects concurrently.
- Excellent communication and presentation skills.
- Ability to collaborate effectively with cross-functional teams.
- Experience in managing and developing a team is desirable.
- Any nationality, Sharjah resident
- Preferred Arab or basic Arabic speakers