Project.manager

 

Description:

 

Sprinklr is looking for a Project Manager Lead to manage enterprise level projects for some of our biggest clients. You will be both responsible and accountable for the end to end delivery of projects across a range of clients.

Responsibilities:

  • Supporting and growing our UAE region. Willingness to travel to our UAE clients.
  • Own and manage a portfolio consisting of 5 - 7 accounts; controlling project scope, change control processes, risks/ issues and mitigation plans.
  • Partner with consulting teams, leaders and other internal departments or regional teams to coordinate and drive delivery.
  • Ensure that overall program is effective, whilst running individual projects according to schedule and keeping within budget.
  • Develop relationships with, and ensure the appropriate participation of key client & internal stakeholders and executives.
  • Develop, build, and maintain durable and trusted relationships with clients and internal stakeholders.
  • Develop knowledge of the Sprinklr platform components and module-synergies - so as to be able to develop realistic and meaningful project plans and high-level solutions.
  • Ensure that each project is reported and forecasted accurately to all external and internal stakeholders.
  • Ensure that all project/program risks, issues and change requests are managed effectively.
  • Manage client service expectations and briefs and drive successful, measurable outcomes for the client.
  • Set the tone for the team and strive for quality and excellence in all aspects of delivery.
  • Provide weekly project status and burn reports to the relevant project stakeholders.
  • Maintain awareness of the current industry environment that shapes opportunities for client solutions.

Experience:

  • Fluency in Arabic & English (Mandatory)
  • Extensive experience of client management experience collaborating closely with business owners and executive level clients.
  • Experienced managing projects in IT, SaaS, Social, or Software environment.
  • Experienced working with multi-geo, multicultural delivery teams.
  • Experienced working on large scale project management in leading multi-organisational initiatives, and driving team accountability to achieve goals.
  • Ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
  • Demonstrated ability to assume a leadership role in managing project, departmental and enterprise risks related to projects, systems and business analysis.
  • Strong influencing skills and negotiation / mediation skills.
  • Ability to motivate and focus people resources where there is no direct reporting relationship.
  • Proven mentoring, supervisory, and team-building skills.
  • Ability to resolve problems with keen instincts and organisational experience.
  • Strong knowledge of software development life cycles, web technologies, web development processes.
  • Strong verbal and written communication skills.
  • Experience in Agile project management a plus.
  • Certification of any kind for Project Management (Prince2, PMP, SCRUM etc.)
  • Experience in CCAAS delivery/rollout

 

Organization Sprinklr
Industry Management Jobs
Occupational Category Project Manager
Job Location Dubai,UAE
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-08-26 4:28 pm
Expires on 2024-12-05