Description:
Position Summary
Ultimate HR Solutions is seeking an experienced property management administrator who will be responsible for overseeing the daily operations and maintenance of our portfolio, which comprises residential buildings, commercial spaces, or mixed-use developments within UAE, via collaboration with facility management contractors, owner associations, external agents, and tenants.
Roles and Responsibilities
1. Property & Facility Management
- Responding to external agent or potential tenant inquiries.
- Assist in overseeing the operations of vendors and contractors for various services, such as cleaning, maintenance, and security.
2. Tenant Relations and Communication
- Maintain regular and effective communication with tenants through email, phone, and in-person meetings.
- Address tenant inquiries, concerns, and complaints promptly and professionally.
- Manage all of the leasing processes.
- Assist in preparing and distributing tenant notices regarding rent reminders, maintenance schedules, and policy updates.
3. Community Owners Association
- Maintain effective communication with homeowners via email, phone, and Whats App when required and coordinate with the Owners Association (OA)
- Extract opening balances and newly invoiced charges from MOLLAK’s reports.
- Assist the OA in collecting due and overdue service charges through circular notices and follow-up emails. Provide regular financial reports to management on service charge collections.
- Support the OA in developing long-term plans for the community, including capital improvements and strategic initiatives.
Qualifications and Preferred Skills
- Minimum of 3-5 years of experience in real estate property and/or community management or a related field.
- Preferred Certifications: M-100, M-202, M-201
- An Associate’s degree in Property Management, Real Estate, Business Administration, or a related field is preferred.
- In-depth knowledge of the Dubai real estate market and local regulatory environment.
- Proficiency in MS Office and relevant software: YARDI, Iskaan, Mollak.
- Ability to maintain high ethical standards and integrity in all property management activities.
- Ability to work effectively as part of a property management team and coordinate activities with other departments.
- Ability to pay attention to detail in lease agreements, financial reports, and property inspections.
- Skill in collecting rent payments, handling delinquent accounts, and managing financial records.