Description:
Real Estate Office Manager
Real Estate Team with long history is looking for an Office Manager primarily responsible for managing the tasks and processes related to selling and buying residential real estate, functioning as a liaison between clients, brokers, and vendors, as well as fulfilling administrative duties.
Responsibilities:
- Responds to phone calls, emails, and website inquires professionally, and in a timely manner
- Facilitates communications with team members, including daily and weekly ad hoc status reports
- Creates and organizes prospect/client files, and oversees customer relationship management database
- Manages client files and collaborates with all parties to ensure required documents are complete.
- Assesses and monitors the timelines and progress of the sale as outlined in the real estate purchase agreement so deadlines are met.
- Confirms closing dates, location, documentation, and transfer of keys at closing.
- Creates a quality control system to ensure the smooth, consistent and efficient management of all relevant steps necessary to close a real estate sale
- Develops a strong understanding of residential real estate contracts, disclosures, and procedures
- Additional duties include managing social media, marketing, publishing newsletters, coordinating client events, working with 3rd party IT support, ordering supplies, and general office maintenance
Qualifications:
- Computer literate, Apple-MAC proficient, proprietary web-based applications, and comfortable learning new programs quickly and efficiently
- Use of proper spelling/grammar; solid written and verbal communication skills
- Customer-focused, proactively handles challenging situations, able to collaborate, solve problems and exceeds customer expectations
- Task oriented with high quality, organized, able to re-prioritize throughout the day, strong sense of urgency, and personal accountability
- Adaptable, learns quickly, and responds effectively to varied challenges
- Real estate experience helpful, not required
Work Environment, Hours & Salary:
- Schedule: Full-time 40 hours per week, office-based position, Monday-Friday 8:30am to 5:30pm
- Benefits: Paid time-off, Performance based bonuses