Description:
Receptionist required
Responsibilities:
- Greet clients and visitors warmly, offering refreshments and/or assistance and directing them to the appropriate person or department.
- Manage incoming calls and emails, providing information, taking messages, and routing inquiries to the right individuals.
- Diligently qualify each enquiry
- Manage with the Manager to provide seamless support in client interactions and lead assignment
- Coordinate and manage appointments for meeting rooms, parking and driver schedule
- Assist with administrative tasks such as filing, data entry, preparing documents, taking signatures, logging of keys and access cards, scanning/printing, and other ad hoc requests from employees and/or HODs
- Maintain a professional and courteous relationship with clients/visitors, providing necessary information, addressing queries, and ensuring client satisfaction.
- Oversee office supplies, ensure the reception area is organized, and handle incoming/outgoing mail or deliveries.
- To take charge of monitoring, distributing the office and pantry supplies. Inform the Operations Manager, if there is a need to purchase further supplies
- Assisting in organizing and arranging celebrations, coordinating with vendors for arrangements, and helping with other event-related tasks as needed
- Look into employee biometrics for attendance tracking and overseeing fingerprint access systems for office doors and pantry areas to ensure secure and controlled access
Skills / Personal Attributes
- Excellent verbal communication.
- Well presented as a requirement of a client-facing role.
- Good telephone communication etiquette.
- Organized and resourceful.
- Customer-focused.
- Active listener.
- Adept at prioritizing, scheduling and multitasking.
- Ability to handle office equipment (e.g., the telephone system, printer)
- Fast and eager learner.
Qualifications
- Minimum 2 years of relevant experience
- High school diploma
- Good knowledge of Microsoft Office
- Detail-oriented and able to manage multiple tasks efficiently
- Able to take initiative
- Must be able to read and write legibly and communicate clearly in English both in person and on the telephone.
Benefits:
- Competitive salary and performance-based incentives.
- Health and wellness benefits.
- Opportunities for professional growth and development.
- Be part of a creative and collaborative team.
Location: Dubai, UAE