Receptionist

Description:

We are seeking a friendly, professional, and organized individual to join our team as a receptionist. The ideal candidate will be the first point of contact for our organization, providing exceptional customer service to clients, visitors, and employees. The Receptionist will play a crucial role in creating a positive and welcoming atmosphere in our workplace.

Key Responsibilities:

· Experience in Front Office Management and welcome visitors in a courteous and friendly manner.

· Answer and direct incoming phone calls to the appropriate department or individual.

· Provide excellent customer service to clients, guests, and employees.

· Assist with inquiries and provide information about the organization when necessary.

· Handle and resolve customer complaints or concerns with professionalism and empathy.

· Administrative Support includes managing and distributing incoming mail and packages.

· Assist in scheduling appointments and maintaining calendars.

· Coordinate conference room bookings and assist with meeting preparations.

· Communicate effectively with various departments to ensure smooth operations.

· Maintain accurate and up-to-date records of visitor logs, phone calls, and appointments.

· Perform data entry tasks and update contact databases as needed.

Qualifications:

o High school diploma or equivalent.

o Proven experience as a receptionist or in a similar role is preferred.

o Excellent communication and interpersonal skills.

o Proficient in using office equipment, including phone systems and computer applications.

o Strong organizational and multitasking abilities.