Description:
Foul and Tamees is a renowned restaurant in Dubai, offering authentic Middle Eastern cuisine with a modern twist. We are committed to delivering exceptional quality, taste, and service. To maintain and enhance our standards, we are looking for a skilled and experienced Restaurant Manager to oversee daily operations and lead our team.
Key Responsibilities:
- Leadership and Staff Management:
- Recruit, train, and supervise staff to ensure excellent performance and teamwork.
- Prepare schedules and manage shifts to maintain smooth daily operations.
- Conduct regular team meetings to align staff with business goals and customer service expectations.
- Customer Experience:
- Ensure all guests have a memorable dining experience by maintaining high standards of service.
- Handle customer feedback and resolve any issues professionally and promptly.
- Monitor and improve customer satisfaction scores through continuous improvement efforts.
- Daily Operations:
- Oversee all aspects of the restaurant, including dining area and kitchen coordination.
- Monitor food quality, presentation, and portion control in collaboration with the kitchen team.
- Ensure the restaurant is clean, organized, and fully stocked for daily service.
- Financial Oversight:
- Monitor sales, expenses, and daily cash handling to meet financial goals.
- Assist in cost control through effective inventory management and waste reduction.
- Work with the team to maximize table turnover and optimize profitability during peak hours.
- Compliance and Standards:
- Ensure adherence to health and safety regulations and hygiene standards.
- Conduct regular checks to maintain compliance with local laws and company policies.
- Promotions and Events:
- Assist with the planning and execution of restaurant promotions, events, and marketing campaigns.
- Collaborate with the team to attract new customers and retain regular patrons.
Qualifications:
- Proven experience as a Restaurant Manager or in a similar leadership role.
- Strong communication and leadership skills with the ability to manage a team effectively.
- Excellent organizational skills and the ability to multitask in a fast-paced environment.
- Basic knowledge of inventory management and financial reporting.
- Knowledge of Middle Eastern cuisine is a plus.
- Customer-focused mindset with a passion for providing excellent service.