Sales Account Executive

Description:

The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a point of view to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Your end-goal? To help companies of all sizes, solve their unique challenges – and run simpler.

As a Sales Account Executive within the SAP Academy for Customer Success, you will be a responsible to successfully complete a 9-month learn-apply program that enhances your support in the sales role, a critical customer-facing function within our Customer Success Board Area.

Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth. Sales roles in scope: Industry Account Executive (IAE), Solution Specialist, Midmarket Sales Executive (MSE).

Solution Advisor Responsibilities

A Solution Advisor works with our customers and prospects to help them solve organizational challenges and meet their business objectives using SAP solutions. As a part of the sales team, a Solution Advisor is responsible for the technical aspects of the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and ultimately will deliver software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor will participate in marketing events, will lead Design Thinking sessions, and collaborate with the broader sales team to identify whitespace opportunities at existing accounts.

Customer Success Partner (CSP) Responsibilities

Daily management of assigned cloud customer accounts. This includes account management strategies, developing and managing engagement and expansion plans, and delivery of Cloud Success Services to ensure consumption and product adoption growth within assigned customers. The focus of this position is twofold: to maximize the return-on-investment customers receive from their investments in SAP cloud products and to promote revenue growth and renewal protection, which positively impact SAP’s business performance. Your end-goal? To help companies of all sizes solve their unique challenges – and run simpler.

As a CSP within the SAP Academy for Customer Success, you will be responsible to successfully complete a 9-month learning-apply program that enhances your support into the sales role, a critical customer facing function within our dynamic Cloud Services Success (CSS) organization.

Upon successful completion of the program, you will move into a direct customer facing CSP role in your market and continue to receive mentoring and coaching support to accelerate your growth. CSP focus areas: Enterprise (E-CSP), Human Experience Management (HXM), Digital Supply Chain (DSC) and, Procurement (ISBN).

What You’ll Bring

• For Sales Program: 2-3 years’ work experience in a quota carrying sales environment in a technology company OR in a role with significant exposure to software/technology solutions.
• For Solution Advisory/CSP program: 2-3 years’ work experience in a sales/solution advisor/customer-facing environment in a technology company OR in a role with significant exposure to software/technology solutions.
• Multi-dimensional experience: global experience, leadership role, athletics, entrepreneurial/self-starter, volunteerism, music.
• Strong communication skills including fluency in English and Arabic.
• Proficient interpersonal skills including passion, curiosity, collaborative working style, effective listening skills, professional presence, and empathy.
• Demonstrated ability to collaborate across diverse stakeholders and business functions.
• Strong Business Acumen including demonstrated knowledge of business processes and/or industries.
• In line with Emiratization requirements only qualified UAE Nationals will be considered.