Sales Specialist

Description:

Key Responsibilities:

• Sales and Business Development:
• Develop and execute sales strategies to attract new clients and retain existing customers.
• Identify potential clients in the UAE market, including importers, exporters, and manufacturers, and present tailored logistics solutions.
• Customer Relationship Management:
• Build and maintain strong relationships with customers to ensure high customer satisfaction.
• Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving any issues.
• Market Research and Analysis:
• Conduct market research to identify new business opportunities and stay updated on industry trends and competition.
• Analyze customer needs and offer customized freight solutions, including air, sea, and land freight services.
• Negotiation and Closing:
• Prepare and deliver competitive proposals, quotations, and contracts.
• Negotiate terms, rates, and conditions to secure profitable sales agreements.
• Collaboration and Coordination:
• Work closely with internal operations, customer service, and finance teams to ensure seamless service delivery.
• Collaborate with global offices and agents to support international freight operations.
• Performance Tracking and Reporting:
• Meet and exceed sales targets and KPIs set by the company.
• Provide regular sales reports, forecasts, and updates to management.

Requirements:

• Experience:
• Minimum 1-3 years of sales experience in the freight forwarding or logistics industry within the UAE.
• Only females can apply for this role.
• Knowledge:
• Strong understanding of freight services (air, sea, and land), customs clearance, and supply chain solutions.
• Familiarity with UAE market dynamics and customer requirements.
• Skills:
• Proven ability to achieve sales targets and develop long-term customer relationships.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in MS Office and CRM tools.
• Education:
• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or a related field is preferred.
• Language:
• Fluency in English is required. Knowledge of Arabic or other regional languages is an advantage.